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Form
IT Support Request
IT Support Request
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Your Name*
Your UA NetID*
Group*
- Select -
Faculty
Staff
Student
Email Address*
Phone*
Subject - Brief Summary of Your Request*
Building
- None -
BSW
CSB
CSML
Koffler
LSS
OC
Other
Room Number / Other
Type of Problem (Choose as many items as needed)
If this is an emergency, please note this in the description below and provide an explanation of why this request is urgent.
Operating System
- None -
Windows
Apple/Mac
Linux/Unix
HAL 9000
Don't know/Does not apply
Software
- None -
Intsall new software
Update existing software
Email
- None -
Outlook client
Outlook web application
Other (i.e., Thunderbird, Eudora, etc.)
Web
- None -
Department Website
CBC Portal (OARS/PCard, etc.)
Other (describe below)
Connectivity
- None -
Can't connect to the shared drive
Can't connect to the wired network
Can't connect to wireless network
Other (describe below)
Virus
- None -
Found by anti-virus software
Received message (please include message below)
Problem with anti-virus software
Other (describe below)
Printer
- None -
Connected to my computer or a computer in my work area
Connected to the network
Other multipurpose printer or copier (describe below)
Describe the reason for your support request in detail*
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